Friday, May 29, 2015

The Science of Brands on Instagram

No other social platform provides an experience as incredibly focused and engaging as Instagram. With just a bit of creativity and thoughtful measuring, you can make some Insta-magic for your brand. In this infographic, discover the trends behind the big-brand Instagram experience and learn how you can catapult your company to new heights.

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The-Science-of-Brands-on-Instagram

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Rejoice: Facebook gets GIF support. Here's everything you need to know

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Prepare yourselves: Facebook now has serviceable GIF support.

That's right children, you can now post GIFs to Facebook and have them display not only inline, but in the mobile app as well.

Longtime Facebook users (read: old people like me who have been using the service since it was for college students only), will recall that if offered GIF support in the very early days. The ability to embed or upload GIFs was removed a decade ago, probably because of the negative impacts a ton of GIFs on the newsfeed had on the product.

A decade later, GIFs are bigger than ever and the ways in which a web service can deal with loading GIFs has improved too. Plus, virutally every other major social service now supports GIFs, so it's sort of time for Facebook to re-join the party. Read more...

More about Facebook, Facebook Gifts, Gif, Social Media, and Apps Software

Understanding the Fully Optimized and Automated Ecosystem of Facebook

Ever wonder how optimization algorithms such as oCPM or lookalikes work? The first part of our series described Facebook’s budget pacing algorithm. Now we reveal the secrets of the oCPM bidding and how to use automation in general for competitive advantage in the ecosystem.

Facebook’s Latest Algorithms at Your Service

Did you know that Facebook knows people better than anyone else? The amount and quality of data is their competitive advantage: they don’t just know your location, age and mobile phone model but also when you fall in love. Both lookalike and oCPM algorithms utilize approximately 100,000 different attributes per person to find the most relevant Facebook users for your marketing campaigns.

Facebook’s lookalike algorithm lets you find new people who are likely to be interested in your business. It helps you reach people who are similar to your current customers, page fans, mobile app users or website visitors. If you want to build a lookalike from your CRM data, the algorithm requires emails, phone numbers, Facebook user IDs or mobile advertiser IDs.

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Elvis lookalike from Norway

From CPM to oCPM – Towards Next Generation Bidding

Optimized CPM is the most innovative bidding type invented by Facebook’s engineers. Like the lookalike algorithm, it identifies the people from your broad target audience who are most likely to take an action on seeing your ad – e.g. purchase a product at your web store. However, oCPM needs click and conversion data in order to identify the right people from a broad audience.

How the oCPM Algorithm Works

As in all of the Facebook bidding methods, your oCPM bid is converted into a comparative metric called effective Cost Per Mille (eCPM) before the auction. The eCPM can be calculated from oCPM with the following formula: your maximum oCPM bid * estimated conversion rate (eCVR) + quality score. Please note that the quality score is a broader metric than the relevance score.

In the beginning, the oCPM gives the ad some impressions to calculate estimated conversion rates (eCVRs) for everyone. Along with the eCVRs, the algorithm utilizes about 100,000 attributes Facebook knows about your audience. The algorithm predicts the individual conversion rates based on different attributes – such as age, likes, mobile phone model. For example, young single people using the latest iPhone could have higher predicted probability to convert. Thus, the eCPM bid is more competitive for the people with the higher estimated conversion rates. The eCVRs and eCPMs will be updated as the algorithm collects more conversion data.

The first day of your campaign does matter: achieving high click-through and conversion rates are crucial success factors. The more click and conversion data the campaign gets, the smarter the oCPM algorithm becomes. Please note that the oCPM uses data from the last 24 hours, so the algorithm needs new conversion data every day. In addition, oCPM for actions requires a conversion rate (CVR) of 0.5 percent or more with a 1 day click-through window in order to work effectively. Having large target audiences and high bids help to attain this. If you have trouble getting enough conversions, you can try to change the action eg. from a web store purchase to a landing page or something else upper at the conversion funnel.

The Optimized Ad Format: Multi-Product Ads

Showcase 3-10 images and links within a single ad unit to direct people to specific locations on your website or mobile app. This feature will optimize the performance of your ad by selecting and ordering the best-performing images and links automatically. Using the new ad format, Multi-Product Ads for Mobile App Installs, to promote its app, our customer Foodpanda increased click-through rates by 180 percent and reduced their cost per install by 39 percent.

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Say No to Manual Campaign Creation

With Automated Ads you can automate ad creation with a product feed, both for prospecting and retargeting campaigns. The feed updates your ads in real-time, and each ad is automatically archived when the offer or product is not available anymore, based on for example stock information from the feed. New additions and offers in your product feed are automatically added to your campaign as new ads. As our customer Mark de Louw from TravelBird said:

With Automated Ads, we cut the time spent in campaign creation by 75 percent, saving 15 hours every week.

Readers: What do you think of Facebook’s latest ad models?

Kalle Tiihonen works as an Account Manager at Smartly.io, one of the fastest-growing Facebook Marketing Partners in Europe.

Featured image courtesy of dolphfyn / Shutterstock.com.

The Evolution of Social Media [Infographic]

Social media has become a ubiquitous part of daily life, but this growth and evolution has been in the works since the late 70s. From primitive days of newsgroups, listservs and the introduction of early chat rooms, social media has changed the way we communicate, gather and share information, and given rise to a connected global society.

According to an infographic from social media monitoring platform Simplify360, the \"Golden Era\" of social media started in 2001. By this time there were already several chat application iterations, including ICQ, and one of the earliest blog platforms, Livejournal.

However, starting in 2001, there was a constant stream of social innovation that started with the first crowdsourced encyclopedia, Wikipedia. Wikipedia was followed by Friendster, MySpace, Facebook in 2004, and Twitter in 2006. While Facebook and Twitter are the two top social media platforms today, MySpace has undergone several pivots and is still in quiet operation.

While the infographic does include the launch of apps like WhatsApp and Snapchat, it doesn’t note the impact of mobile on the increase in social media use around the world. And there are plenty of networks that aren’t even mentioned, including Yik Yak, Whisper, Tsu and Ello, all of which are perhaps part of the ongoing Golden Age of social media.

Check out the infographic below to see the timeline of social media past and present.

SM-Infographics

How to Come Up with Winning A/B Tests Using Data

One way to increase your sales is to improve your conversion rate, right? Although it’s true, conversion rate optimization isn’t easy.

If you just base your tests on your gut feelings, you may find a few winning variations, but chances are, most of them will lose.

So, how you do improve your conversions? You have to analyze data before you run A/B tests. Here’s how you can use data to improve your conversion rates.

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How to Come Up With Winning A/B Tests Using Data

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Conclusion

I run hundreds of A/B tests, and the variations that typically have the most impact are those with drastic changes. To come up with those drastic changes, you need to analyze your data first to see what you need to change.

You can get the data by looking at your Google Analytics reports as well as a heatmap of your site through Crazy Egg. In addition, consider running surveys by using tools such as Qualaroo.

Have you run any A/B tests yet?

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Shazam Introduces Visual Recognition to Identification Platform

Shazam has introduced visual recognition technology to its mobile engagement platform, which already allows users to identify content based on music and audio. With this visual update, users can scan Shazam camera logos or QR codes with their device to receive customized mobile experiences related to those objects.

Shazam has already partnered with a select group of major brands, which will utilize this technology to engage with consumers in a new way. Launch partners include The Walt Disney Company, Target, SELF and The Wall Street Journal in the U.S., among others, along with Evian, Guerlain, Phenix Groupe and others around the world.

For example, The Walt Disney Company partnered with Shazam for the release of the first \"visually Shazamable ad\" for the Tomorrowland movie. The company will continue to release visual Shazam content for upcoming films.

Target, meanwhile, is working with Shazam to allow users to scan print and TV ads. After using Shazam on these images, shoppers will be able to interact with additional content or browse featured products by linking to Target’s website.

In a statement, Rich Riley, CEO of Shazam, commented on the update:

The introduction of visual recognition is another step on our journey to extend the ways people can use Shazam to engage with the world around them. For brands, we’re providing a near-frictionless way to engage customers on their mobile devices, with a single tap of a button.

Shazam’s visual identification technology is now live on mobile devices. Shazam is available to download for free on the iTunes App Store, Google Play, the Windows Phone Store and the Amazon Appstore.

Shazam Visual

Re-Create Iconic Photographs for Instagram Contest

Have you ever wanted to create your own take of a classic photograph? If you do a good enough job, the Iconic Photo Contest from Instagram may be for you.

The contest runs through June 12, and 10 finalists will be announced June 17, with their photographs being displayed in the Instagram Gallery at the Cannes Lions International Festival of Creativity June 21 through 27. And the three prize winners will receive limited-edition Leica X cameras.

The Facebook-owned photo- and video-sharing network said in an Instagram for Business blog post announcing the contest:

Robert Doisneau’s kiss by the Hôtel de Ville. Dorthea Lange’s image of a mother with her children during the Great Depression. Annie Leibovitz’s portrait of John Lennon and Yoko Ono. These iconic images of moments past have become part of our collective memory thanks to the power of photography.

To enter, simply tag your original photo with #RecreatedClassic and #InstagramCannes2015, describe which iconic photo of the past you’re recreating and you’ll be automatically entered to win.

Instagram also offered the following tips for entrants:

  • Photos can be taken with your phone or a camera.
  • Reinvent classic photos with your own unique creativity using new colors, approaches, developing techniques or filters.
  • Replace iconic subjects with new or unexpected subjects.

Readers: Do you think you have what it takes?